CULTUR FM Ticket Purchase Terms and Conditions
By purchasing a ticket to a CULTUR FM event, you agree to the following terms and conditions. These terms ensure clarity and fairness for all parties involved. Please read them carefully.
1. Ticket Purchases
1.1. All ticket sales are final. Tickets are non-refundable, including but not limited to:
1.2. It is your responsibility to ensure you have selected the correct ticket type and quantity before completing your purchase.
1.3. CULTUR FM reserves the right to modify ticket prices or release special offers at any time. Refunds or price adjustments will not be provided for tickets purchased prior to these changes.
1.4. If the event is postponed or rescheduled, tickets will remain valid for the new date. Refunds will not be issued unless otherwise specified.
2. Ticket Transfers and Resales
2.1. Tickets may be transferred to another individual free of commission. CULTUR FM is not liable for disputes arising from private ticket transfers.
2.2. Tickets must not be resold for profit. CULTUR FM reserves the right to void tickets that have been resold via unauthorized platforms or at inflated prices.
2.3. CULTUR FM accepts no responsibility for tickets purchased outside of its official sales channels (e.g., third-party vendors or scalpers). Buyers assume all risks associated with purchasing tickets from unofficial sources.
3. Entry to Events
3.1. Entry to the event is contingent upon presenting a valid ticket and complying with all event and venue rules.
3.2. CULTUR FM reserves the right to deny entry to individuals who:
3.3. A valid form of photo identification may be required to verify the ticket holder’s identity, age, or compliance with any event-specific restrictions.
3.4. If a “last entry” time is specified on your ticket, arriving after this time may result in denied entry. Admission in such cases is at the discretion of CULTUR FM, and no refund will be provided.
4. Event Cancellations and Modifications
4.1. If the event is canceled for reasons beyond CULTUR FM’s control, including but not limited to natural disasters, public health emergencies, government regulations, or other unforeseen circumstances, tickets will not be refunded.
4.2. CULTUR FM reserves the right to modify event details (e.g., lineup, schedule, or venue) without offering refunds, provided that the event still proceeds.
5. Conduct at Events
5.1. All attendees are expected to behave respectfully toward others and comply with venue security protocols.
5.2. CULTUR FM reserves the right to remove individuals from the event for disruptive, abusive, or illegal behavior without issuing a refund.
5.3. Any damages caused by the ticket holder to the venue, equipment, or CULTUR FM property will be the sole responsibility of the individual.
6. Data Protection
6.1. By purchasing tickets, you consent to CULTUR FM using your personal information for ticket fulfillment, event communications, and customer support.
6.2. Your data will not be shared with third parties without your consent, except as required to process payments or comply with legal obligations.
7. Accessibility and Special Requests
7.1. CULTUR FM strives to make events accessible to all attendees. If you have specific accessibility needs, please contact us at eventsupport@cultur.fm at least 14 days before the event.
7.2. Accessibility accommodations are subject to venue capabilities and may require additional documentation.
8. Governing Law and Jurisdiction
8.1. CULTUR FM operates under the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.
8.2. For events held outside the UK, ticket holders are responsible for complying with local laws and regulations. CULTUR FM is not liable for any issues arising from non-compliance.
9. Contact Information
For any ticket-related inquiries, please contact us:
By completing your ticket purchase, you confirm that you have read, understood, and agree to abide by these terms and conditions.
PRIVACY TERMS
CULTUR FM (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your information when you purchase tickets through our website or engage with our services. By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We collect the following personal information when you purchase tickets or interact with our website:
2. How We Use Your Information
The personal information collected is used to:
3. Information Retention
We retain your personal information indefinitely unless you request its deletion.
4. Sharing Your Information
We may share your information with third parties for marketing purposes, but only if we believe it could benefit you. Third parties are required to comply with applicable data protection laws.
5. Payment Information
Payment processing is handled by third-party systems. CULTUR FM does not collect, store, or have control over payment details. Any issues or breaches related to payment data fall under the responsibility of the payment processor.
6. International Data Transfers
As we operate globally, your personal data may be transferred and processed outside the United Kingdom, including in countries that may not have equivalent data protection laws. We take steps to ensure your data is protected in accordance with UK laws and applicable international data protection standards.
7. Your Rights
You have the right to:
To exercise these rights, email us at privacy@cultur.fm.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and deliver targeted advertising. You can manage your cookie preferences via your browser settings.
9. Data Security
We take reasonable steps to secure your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
10. Legal Basis for Processing
We process your personal information based on:
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@cultur.fm
By using our website, you consent to the collection and use of your information as outlined in this policy.
